Refund policy

ZAHIRIG Return & Refund Policy

We want you to love your ZAHIRIG products! If you're not completely satisfied, here's our policy:

Returns

• You have 25 days from delivery to return unopened products
• Products must be unused, unopened, and in original packaging for hygiene reasons
• Please contact us before returning items

Refunds

• Refunds will be processed within 5-7 business days of receiving your return
• Original shipping costs are non-refundable
• Return shipping costs are the customer's responsibility

Damaged or Defective Products

• If you receive a damaged or defective product, contact us immediately with photos
• We'll send a replacement or provide a full refund, including shipping costs

Non-Returnable Items

• Opened skincare products (for hygiene and safety reasons)
• Sale or clearance items

How to Return Email us at [your email] with your order number and reason for return. We'll provide return instructions.

Contact Us For questions about returns, email: berlybaluch@icloud.com